Locales Example

Last Updated: Thu Jul 21 2022


Locales allow you to define translations for product names in multiple languages. Locales are attached to invoice templates so that the translations are presented on the invoice when it is sent to an account billing contact.

This guide covers how to configure a new locale for Germany and how to add translated text for product names so that products can be displayed in German on invoices.


  • Locale can be setup immediately, there are no prerequisite configuration steps

Sample Configuration

Adding a New Locale

  1. Log into the LogiSense Billing application

  2. Click on the Setup menu, Users & Accounts and then Owners

  3. On the owner screen that loads click on the Locales tab on the left

  4. Select the locale to be added from drop-down list, in this example we are going to select Germany

  5. Click on +Add button

  6. The new locale will appear in the list of existing locales highlighted in a different color as below. Click on Save button to save the locale configuration

Configuring Product Name Translations

  1. On the Locales screen click the (emoji) icon to download the csv file for the Germany locale

  2. Edit the csv file using a text editor (e.g. notepad) to add translation for package and service name in column I
    Note: opening and editing the csv in Microsoft Excel is not currently supported

  3. When you have finished adding translations click the (emoji) icon to next to the Germany locale to upload the edited csv file


Account / Billing / Invoices / Download Invoice

For accounts that are configured with invoice settings which use the Germany locale, the translated text will appear on the invoice as shown below:

Account / Profile / Packages

While the package name on the account will continue to display the package name from the product catalog, in this case: ‘Basic IR Cable Service Monthly Fee’.

Next Steps

  • Owner Configuration Optional Steps:

    • Optional: if you wish to define custom payment types you can do so now or at a later date. See the Payment Types Configuration Example for instructions on how to add a payment type

    • Optional: if you need to integrate the LogiSense Billing application with an external payment gateway you can do so now or at a later time. See the Payment Gateway Example for instructions on how to configure a gateway

  • SMTP Settings Optional Steps:

    • Optional: SMTP settings allow the system to send emails. New users cannot be emailed with a link to setup their passwords until SMTP settings are configured. This step does not need to be completed until you are ready to setup new users. See the SMTP Settings Configuration Example for instructions on how to setup and test SMTP Settings

  • Users and Roles Optional Steps:

    • Optional: Users and roles define who can access the system and what they can access. See the Role Group Configuration Example article as a starting point for setting up users and roles

  • Account Settings Required Steps:

    • Account types, statuses and contacts need to be configured before proceeding to other required steps. See the Account Types Configuration Example article to start setting up the required account settings