Customers are continuously evaluating your products and comparing their experience with that of your competitors. Your brand is defined by how your customers perceive your services and how their current experience stacks up to your competitors, all in a search for the best value for their dollar.
Are you offering your products and services the way your customers want to consume it? Do you have the flexibility to compete in your industry?
Do your customers receive surprises on their bills? Are their bills accurate? Can they easily read and understand how they are being charged?
Do you have the data to understand when an existing customer may churn? How are they using your products, and does that usage indicate they may leave?
Easily define separate chargable items and then organize them into different product offerings with specialized pricing. Subscription fees, one time charges, usage inclusions and specialized rate plans.
LogiSense's 2-tier structure creating products as a combination of multiple services creates extreme flexibility for creative pricing to beat your competition.
Define different prices for your subscriptions based on the state of the service. Extremely valuable in IoT but also applicable to Enterprise and Communications.
Configure your product catalog pricing in multiple or one base level currency. Customers will be invoiced either set pricing for their currency or based on an exchange rate.
LogiSense Billing for Salesforce empowers your sales and customer representatives with the tools to simplify on-boarding of new clients, promote upsell opportunities and provide end-to-end visibility into customer account details.
Product Catalog and Opportunity Syncronization
Define your product catalog within the LogiSense billing solution with all of your billing rules. Synchronize this catalog into Salesforce price books for sales executives to add to opportunities. Once a deal has been customized and closed-won, push the order to LogiSense for accurate billing.
Create deal specific pricing to meet customer demands. Utilize LogiSense's powerful contract commitments to ensure your customers meet the agreed upon terms for their special pricing. Ensure that you're capturing your revenue when customers under commit. Create an amazing deal for your customer without the worry if they will be billed properly.
Apply the flexibility of both line item and account based contracts. Specify your contract renewal terms, termination statuses and if contracts should co-terminate.
Apply volume commits, ramp-up schedules, minimum spend amounts, usage amounts, number of connections and under commit penalties.
Model early termination charges (WHATIF analysis) and create Tiered termination penalties for when contracts unexpectedly terminate early.
Configure LogiSense's billing platform around your business needs. Whether you perform anniversary billing, pre-defined bill dates, run automated billing and collections or have a formal invoice review process before delivery. Create a process that exceeds customer expectations.
Bill Runs & Collections
Automate your bill runs and configure your collections rules. Setup different AR terms and configure dunning processes to notify customers and ensure that you are collecting your revenue.
Group your customers who bill in a similar fashion. When they recieve their invoices, which invoice templates to utilize and how they want their invoices delivered.
Build an unlimited number of invoice templates to match your needs. Utilize corporate colors, logos to build informative invoice layouts with as much summary or detailed information as needed.