20 Years of Billing Experience
The Leader in Monetizing the Usage Economy

Industry Challenge

For today’s digital world, most billing systems don’t provide the freedom Service Providers need to deliver flexible billing options. Customers want billing options tailored for the actual amount of services they use or specialized billing options other than what a simple flat rate billing system can provide.

Not only does this leave Service Providers not meeting customers’ expectations and left behind the competition, it also means they aren’t maximizing revenue opportunities from monetizing services.

LogiSense is recognized for enabling the Usage Economy®, a dynamic convergence of subscription-based and usage-based billing models, for Service Providers to monetize in real-time any triggered event in the connected world that allows them to gain significant competitive advantages and meet customer expectations.


To empower our customers to take control of their service offerings – enabling them to proactively perform with agility and accuracy, remaining relevant and vital in a time when the consumer dictates usage.


We accelerate business growth for UCaaS, Telecom, Enterprise and the Internet of Things marketplace. Since our inception in 1998, we have evolved into one of the leading real-time usage rating and subscription billing solutions providers.

Leadership Team

LogiSense’s leadership team sets the vision for complete rating and billing flexibility and agility. Their expertise and deep knowledge in real-time usage rating and subscripting billing drives growth for our customers. Their passion forms a culture that encourages innovation and empowers team members to be their best.

Flavio Gomes

Flavio Gomes | Founder & CEO

Flavio is leading a team of highly skilled and passionate professionals to deliver on a vision he sees of enabling digital transformation towards the Usage Economy – the dynamic convergence of subscription- and usage-based billing models, allowing digital businesses to monetize in real-time any triggered event to drive revenue, gain intelligence and lever significant competitive advantage.

As CEO and founder of LogiSense, Flavio is a serial entrepreneur and technology visionary with over 20 years of leading the delivery of products and services to Communication providers and Enterprises in the Telecom, UCaaS, IoT/M2M and digital business marketplace.

Rob Payne

Rob Payne | Chief Technology Officer

Rob comes to LogiSense after spending almost 7 years at BlackBerry where he held senior engineering leadership positions across the company. Most recently as Senior Vice President, Global Technology Services he was accountable for the CIO function, ran the global BlackBerry network and services (such as BBM) and the engineering teams for all shared BlackBerry infrastructure (BB ID, cloud storage, etc.). He transformed the legacy infrastructure into one of the largest, lowest cost, private cloud infrastructures in the world as the basis for new service offerings and revenue growth.

Prior to this, he held several roles leading to Senior Vice President, Handheld Software, where Rob led the device applications teams for BlackBerry 6, all device platform and product software engineering for BlackBerry 7 and co-led the software engineering for BlackBerry 10, shipping approximately 135 million devices in 3 years.

In his 25 year career in technology across a variety of industries, Rob has a proven track record of innovation, operational excellence, and people leadership, from the smallest startups to leading teams in excess of 3,500 people. He holds a Bachelor of Arts (Economics) Degree and a Diploma in Management Studies from Wilfrid Laurier University.

Ryan Susanna

Ryan Susanna | VP of Sales

Ryan is a seasoned telecommunications expert with a broad background in both the service provider and software vendor sides of the business. Ryan is currently responsible for worldwide sales at LogiSense. During his tenure, Ryan has held executive level positions including Senior Sales Executive, and Director of Sales. In these roles, he has provided strategic sales, product, and market guidance for our next generation IP service management solutions.

Prior to LogiSense, Ryan held B2B sales roles within the ISP and Digital Imaging verticals. With a flair for selling complex solutions at all levels, Ryan has more than a decade of sales and product management experience in the telecommunications industry. Ryan holds a Bachelor of Science degree in Computer Science from Wilfrid Laurier University.

Tom Gross

Tom Gross | VP of Engineering

Tom is an accomplished technology leader who offers an impressive track record of success in building and managing interdisciplinary software development teams in fast paced start-up and corporate environments. During his 25 year career, he has led both small and large teams delivering software on; desktop, mobile, and web-based platforms.

As VP of Engineering for LogiSense, Tom ensures that the company's development team is focused and well equipped to deliver the world’s most agile real-time usage rating and billing solution to the UCaaS, M2M/IoT, and Enterprise service provider marketplace.

Prior to LogiSense Tom served as VP, BlackBerry Handheld Application where he led a globally distributed mobile application development organization consisting of 500+ software professionals responsible for delivering many of the core applications for BB7 and the initial release of BB10 including all PIM, Media, Hub and many popular Utility apps. Tom holds a BMath, Honours Degree in Computer Science / Information Systems from the University of Waterloo.

Christine Portwood

Christine Portwood | VP of Human Resources

Christine is unconventional. And unapologetic in her pursuit of excellence. She is at LogiSense with one purpose: to build a winning team, and plays a major role in the company’s overall organizational strategy and performance. With an insatiable curiosity and playful wisdom, Portwood is willing to question the traditional role human resources plays in successful organizations.

Christine earned a BA with honors in Psychology from the University of Guelph with a post-graduate focus on Human Resources Management.

Rich Kozub

Rich Kozub | Director of Client Services

Rich leads the charge for LogiSense in the area of professional and support services. His strong leadership skills and work ethic have been instrumental in creating the high level of customer reference-ability and reputation for service that LogiSense has achieved.

Over the past 13 years, Rich has had a significant impact on the implementation of a corporate culture that focuses on customer priorities first. Rich brings a depth of experience to the team, with more than 13 years of involvement in managing customer service in the dynamic, varied and mission critical commercial Internet services world.

Chris Brown

Chris Brown | Director of Solutions

Chris has over 15 years of experience in the telecommunications industry dealing with Fortune 2000 enterprises and service providers globally. As Director of Solutions, Chris is responsible for a team that will learn our customers business inside and out, and design the right implementation of EngageIP for their defined goals. The Solutions group will work closely with Sales, Customer Services, Product Management and Development to ensure the delivery of the complete solution for the customer.

During his tenure at LogiSense, Chris has acted as a Senior Software Developer, Business Analyst, Sales Engineer, Director of Technology and now Director of Solutions.

Prior to LogiSense, Chris held a Senior Software Development role with Switchview/Avotus focusing on Enterprise class software for the Telecommunications market. He was a key member responsible for the architecture of their hosted services and applications. Chris holds a Bachelor of Science degree in Computer Science from the University Of Western Ontario.

Sunny Wu

Sunny Wu | Financial Controller

As Financial Controller, Sunny Wu is responsible for managing overall finance and accounting operations, financial reporting, strategic planning and analysis, process improvement, as well as risk management and internal control. Sunny is a driven and passionate individual. She strives for excellence through ensuring the occurrence of growth and change, while balancing the needs of LogiSense’s shareholders, business partners, clients, and employees.

Prior to joining LogiSense, Sunny held progressive positions of finance operations, financial planning and analysis leadership roles in several large and publicly traded organizations, having managed more than $100 million in revenue. Sunny graduated from Laurentian University in Honours Bachelor of Business Commerce, holds a Master of Business administration degree, and the designation of Chartered Professional Accountant as well as Certified General Accountant.

Life at LogiSense

Who we work with is really important to us. You won’t find us bragging about our perks at LogiSense – but you will find that we really like to talk about our People. And our Products. And our Customers. Quite simply, we don’t like distractions; for us, it’s about building a winning team that is confident, capable and kind.

We Focus on Growth

Whether we're solving customer problems, leading through innovation, or helping our neighbours in the community, we are committed to learning and building to make things better for everyone.

We Keep Score

At the end of the day, the numbers matter. We set goals that are good for the business and our employees and our customers – and then we track how we’re doing. We know this might not be the workplace for everyone, but for those that thrive on achieving results – welcome home!

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Life at LogiSense
News & Events

News & Events

Check out the latest press releases as well as learn which events LogiSense is attending in your area to book your meeting in advance.

LogiSense News

Whether it be customer contracts, partnerships or industry awards. All the details can be found in our News section.

Upcoming Events

LogiSense is scheduled to both attend and exhibit at multiple events over the upcoming year. Find out which one is either close to you or one you're already attending to connect in person.