20 Years of Billing Experience
The Leader in Monetizing the Usage Economy

Industry Challenge

For today’s digital world, most billing systems don’t provide the freedom Service Providers need to deliver flexible billing options. Customers want billing options tailored for the actual amount of services they use or specialized billing options other than what a simple flat rate billing system can provide.

Not only does this leave Service Providers not meeting customers’ expectations and left behind the competition, it also means they aren’t maximizing revenue opportunities from monetizing services.

LogiSense is recognized for enabling the Usage Economy®, a dynamic convergence of subscription-based and usage-based billing models, for Service Providers to monetize in real-time any triggered event in the connected world that allows them to gain significant competitive advantages and meet customer expectations.

Providing Flexible Billing Options to Leading Global Businesses

Vonage Business


To empower our customers to take control of their service offerings – enabling them to proactively perform with agility and accuracy, remaining relevant and vital in a time when the consumer dictates usage.


We accelerate business growth for UCaaS, Telecom, Enterprise and the Internet of Things marketplace. Since our inception in 1998, we have evolved into one of the leading real-time usage rating and subscription billing solutions providers.

Leadership Team

LogiSense’s leadership team sets the vision for complete rating and billing flexibility and agility. Their expertise and deep knowledge in real-time usage rating and subscripting billing drives growth for our customers. Their passion forms a culture that encourages innovation and empowers team members to be their best.

Adam Howatson

Adam Howatson | CEO

Adam comes to LogiSense from OpenText Corporation, where he amassed an impressive 17-year track record of delivering successful results in myriad roles across the organization. Heading up Product and Engineering organizations, Adam was at the helm of a multi-market portfolio in excess of 1 billion USD in revenue composed of enterprise-grade content management, customer experience and business process management solutions for Global 10,000 customers.

Most recently, Adam held the position of Chief Marketing Officer at OpenText, including leadership of the company’s Global Partnerships & Alliances organization. During his tenure, Adam was pivotal in OpenText's growth and scale from approximately 150 million USD in revenue to near 2.8 billion USD with employee base growth from approximately 500 to 12,000 people world-wide.

Flavio Gomes

Flavio Gomes | Founder & Executive Chairman

Flavio is leading a team of highly skilled and passionate professionals to deliver on a vision he sees of enabling digital transformation towards the Usage Economy – the dynamic convergence of subscription- and usage-based billing models, allowing digital businesses to monetize in real-time any triggered event to drive revenue, gain intelligence and lever significant competitive advantage.

As founder and Executive Chairman of LogiSense, Flavio is a serial entrepreneur and technology visionary with over 20 years of leading the delivery of products and services to Communication providers and Enterprises in the Telecom, UCaaS, IoT/M2M and digital business marketplace.

Ryan Susanna

Ryan Susanna | VP of Sales

Ryan is a seasoned telecommunications expert with a broad background in both the service provider and software vendor sides of the business. Ryan is currently responsible for worldwide sales at LogiSense. During his tenure, Ryan has held executive level positions including Senior Sales Executive, and Director of Sales. In these roles, he has provided strategic sales, product, and market guidance for our next generation IP service management solutions.

Prior to LogiSense, Ryan held B2B sales roles within the ISP and Digital Imaging verticals. With a flair for selling complex solutions at all levels, Ryan has more than a decade of sales and product management experience in the telecommunications industry. Ryan holds a Bachelor of Science degree in Computer Science from Wilfrid Laurier University.

Tom Gross

Tom Gross | VP of Engineering

Tom is an accomplished technology leader who offers an impressive track record of success in building and managing interdisciplinary software development teams in fast paced start-up and corporate environments. During his 25 year career, he has led both small and large teams delivering software on; desktop, mobile, and web-based platforms.

As VP of Engineering for LogiSense, Tom ensures that the company's development team is focused and well equipped to deliver the world’s most agile real-time usage rating and billing solution to the UCaaS, M2M/IoT, and Enterprise service provider marketplace.

Prior to LogiSense Tom served as VP, BlackBerry Handheld Application where he led a globally distributed mobile application development organization consisting of 500+ software professionals responsible for delivering many of the core applications for BB7 and the initial release of BB10 including all PIM, Media, Hub and many popular Utility apps. Tom holds a BMath, Honours Degree in Computer Science / Information Systems from the University of Waterloo.

Christine Portwood

Christine Portwood | VP of Human Resources

Christine is unconventional. And unapologetic in her pursuit of excellence. She is at LogiSense with one purpose: to build a winning team, and plays a major role in the company’s overall organizational strategy and performance. With an insatiable curiosity and playful wisdom, Portwood is willing to question the traditional role human resources plays in successful organizations.

Christine earned a BA with honors in Psychology from the University of Guelph with a post-graduate focus on Human Resources Management.

Rich Kozub

Rich Kozub | VP of Global Services

Rich leads the Global Services charge for LogiSense. His strong leadership skills and work ethic have been instrumental in creating the high level of customer reference-ability and reputation for service that LogiSense has achieved.

Over the past 19 years, Rich has had a significant impact on the implementation of a corporate culture that focuses on customer priorities first. Rich brings a depth of experience to the team, with more than 20 years of involvement in managing customer service in the dynamic, varied and mission critical commercial Internet services world.

Chris Brown

Chris Brown | Director of Pre-Sales and Solutions Architecture (Senior Technology Fellow)

Chris has over 20 years of experience in the telecommunications industry dealing with Fortune 2000 enterprises and service providers globally. As Senior Technology Fellow Chris interacts in the market and internally providing: technical leadership and vision, mentorship, and creative problem-solving.

Chris is also our Director, Pre-Sales and Solutions Architecture, where he is responsible for a team that helps customers understand the technical value LogiSense can provide as well as guidance and industry consulting to ensure their business is prepared for success in rapidly changing markets.

During his tenure at LogiSense, Chris has acted as a Senior Software Developer, Director of Technology, Director of Solutions and now Director, Pre-Sales and Solution Architecture. Chris holds a Bachelor of Science degree in Computer Science from the University Of Western Ontario.

Tim Neil

Tim Neil | Director of Marketing

As Director of Marketing at LogiSense, Tim Neil is responsible for corporate brand messaging and digital assets. The Product Management team also reports to Tim shaping the vision and direction of the LogiSense Billing Platform ensuring the best product market fit possible.

Prior to joining LogiSense, Tim held the position of Director of Platform Product Management at BlackBerry responsible for the product direction of all platform APIs and developer tooling as well as working closely with the Marketing team as an active BlackBerry developer community evangelist. Tim holds a Bachelor of Science degree in Computer Science from the University Of Windsor Ontario.

Sunny Wu

Sunny Wu | Financial Controller

As Financial Controller, Sunny Wu is responsible for managing overall finance and accounting operations, financial reporting, strategic planning and analysis, process improvement, as well as risk management and internal control. Sunny is a driven and passionate individual. She strives for excellence through ensuring the occurrence of growth and change, while balancing the needs of LogiSense’s shareholders, business partners, clients, and employees.

Prior to joining LogiSense, Sunny held progressive positions of finance operations, financial planning and analysis leadership roles in several large and publicly traded organizations, having managed more than $100 million in revenue. Sunny graduated from Laurentian University in Honours Bachelor of Business Commerce, holds a Master of Business administration degree, and the designation of Chartered Professional Accountant as well as Certified General Accountant.

Life at LogiSense

Who we work with is really important to us. You won’t find us bragging about our perks at LogiSense – but you will find that we really like to talk about our People. And our Products. And our Customers. Quite simply, we don’t like distractions; for us, it’s about building a winning team that is confident, capable and kind.

We Focus on Growth

Whether we're solving customer problems, leading through innovation, or helping our neighbours in the community, we are committed to learning and building to make things better for everyone.

We Keep Score

At the end of the day, the numbers matter. We set goals that are good for the business and our employees and our customers – and then we track how we’re doing. We know this might not be the workplace for everyone, but for those that thrive on achieving results – welcome home!

(If you've made it this far check out our openings)

Life at LogiSense

**Don't see any open positions for you? - don't worry, we will be adding critical hires to support our growth. If you're interested in building a career in the following areas please keep checking back or you can send your resume with a compelling story telling us why we'd be crazy to wait to hire you!

  • Sales & Marketing
  • Account Management
  • Customer Success
  • Technical Support
  • Solutions Consulting
  • Software Development
  • Quality Assurance
  • Product Management
News & Events

News & Events

Check out the latest press releases as well as learn which events LogiSense is attending in your area to book your meeting in advance.

LogiSense News

Whether it be customer contracts, partnerships or industry awards. All the details can be found in our News section.

Upcoming Events

LogiSense is scheduled to both attend and exhibit at multiple events over the upcoming year. Find out which one is either close to you or one you're already attending to connect in person.