Account Invoices are viewed in Account / Billing / Invoices
Guides In this article:
The Invoices screen provides details on account invoices that have been generated to date. From here you can view the transactions and taxes related to each invoice, download invoices as pdfs, void invoices and more.
Below in this article you will find an overview of all panels, tabs and fields on the invoices screen. Guides walking you through actions you can perform on this screen are also available on this page.
The Invoices panel on the left of this screen allows you to select an invoice and modify it using actions or by changing fields in the Edit Invoice Panel. The actions available are shown as icons on the left above the Filter invoice text box.
Delivers (emails) the selected invoice to the account's billing contact. If invoices are configured to be delivered offline then this feature will instead mark the invoice as delivered
Re-Renders the selected Invoice provided it has not yet been delivered. This feature can be used in the event that invoice template changes have been made
Downloads the invoice as a pdf
Voids the selected invoice and generates reversed transactions. See the voiding an invoice section below for more information
The Invoices listing shows the invoices generated on the account and summary level details (invoice state, invoice number, dates, total, etc.).
Select an invoice in order to view or edit its details (displayed on the Edit Invoice Panel to the right).
The information in this panel relates to the selected invoice. From here you can change the Invoice Date and invoice Due date if desired. The Transaction, Taxes and History tabs allow you to review various details for the selected invoice. These tabs are explained below.
This tab displays transaction details that have been applied to the selected invoice. A sum of the taxes applied per transaction is shown on this tab. You can view each individual tax and tax amount applied to a transaction by clicking on the icon next to the tax amount.
This tab will display all taxes that were applied to transactions on the invoice. Each tax applied will note its tax code, tax rate and the total tax amount charged for the particular tax minus tax credits.
This tab displays invoice activity such as when the invoice was created, rendered, delivered or voided. The date of these activities may differ depending on how bill runs are configured. Invoices are created when a bill run is executed with the ‘Run Invoices’ option enabled (when this option is set account transactions will be stamped with an invoice name/number). Invoice rendering occurs when a bill run with the ‘Render Invoices’ option enabled is run, resulting in the invoice being generated on the account and downloadable as a pdf. Delivery occurs when a bill run executes which has been configured with the ‘Deliver Invoices’ setting enabled.
As of LogiSense Billing 10.3 the state of taxation related to the selected invoice will also be shown on the History tab. The possible tax statuses are: 'Tax Pending', 'Tax In Progress' or 'Taxed'.
Note: only the latest invoice on an account can be voided. Executing a void will cause the system to:
create reversed transactions for items on the invoice
detach all disbursements applied to the invoice
rollback account-package next bill dates and last billed dates
create a new invoice with reversed charges on it (note: this new invoice is only created if the invoice being voided has been delivered to the customer)
update the account balance
Voiding will not reverse payments.
Select the invoice in the list on the left under the Invoices heading
Under the Invoices heading click the icon
On the confirmation dialog click Yes to confirm that the selected invoice should be voided