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Today’s service provider business is complex and grows more convoluted every day. Twenty years ago, there was a different service providers for each line of service – a local exchange carrier provided local telephony service, a nationwide provider offered long distance services, cable companies offered television services and then wireless service providers came on the scene with mobile telephony services. Today, industry consolidation has occurred with many service providers now providing a mix of voice, data and in some cases mobile services.
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