EngageIP brings the level of automation to broadband providers that dial up ISPs currently enjoy when it comes to adding and managing users. By increasing this level of automation WISPs and other broadband providers will see a decrease in costs associated with adding new customers.

The complete infrastructure product consists of the core EngageIP Billing and OSS application (industry leading Customer Care and Billing software product); for Broadband ISPs, Quality of Service (QoS), Router, Perimeter Firewall, with advanced application and port limiting) appliances bundled with the installation of that same software.

The combined functional integration of these two core products, via the EngageIP Provisioner, enables administrators to have complete control over customer access services and delivers automated provisioning, administration and billing of Broadband Internet Services. With EngageIP your customers and potential customers have a greater degree of flexibility in self-managing their account.

This is a complete product which provides the following business benefits:

• More control of service delivery
• Allow customers to self provision services
• New revenue generating capability from layered services (VoIP)
• Reduced data bandwidth requirements
• Increased customer satisfaction
• Decreased labor costs

EngageIP 8 offers an unparalleled level of power and flexibility when capturing and processing Usage Data Records from Service Providers. The enhanced engine is capable of mediating records of different formats for accurate pricing and discounting.

The software offers granular billing models that enable marketing and sales departments to explore and fine tune offers that appeal to a wide variety of user consumption and usage habits.