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Reversing Credits

Last Updated: Aug 04, 2020

Note: Credits which have not been issued to an invoice will not be reversible. To remove a non-issued credit simply delete it.

  1. Under the Credits heading on the left select the credit you wish to reverse

  2. Under the same Credits heading click the (emoji) icon

  3. On the Reverse Credit pop-up specify the Date of the reversal and if desired the Detail and Posting Date then click Reverse

  4. The reversal for the full amount previously paid will now appear in the Credits list