Unified Communications Usage Rating & Billing
The EngageIP Unified Communications Billing solution was designed for service providers offering Business VoIP or Cloud based Hosted PBX systems that integrate Internet and Telecommunications by providing flexible and powerful billing, rating, provisioning, and service offerings to their customers.
The strategic choice for service providers seeking carrier grade performance and reliability by offering:
- Prepaid-Postpaid VoIP services
- Billing for call usage
- Offer flexible call plans
- Comprehensive call rates through multiple call legs
- Achieve maximum business efficiency
As the demand for voice traffic increases; Virtual Call Center Providers; Hosted PBX Service Providers; and Cloud Services Providers, are looking for new ways to accommodate customer needs/wants and to expand service offerings while leveraging existing network resources.
Billing for voice services not only requires provisioning the service with a carrier/provider but also provision the service within the billing system.
From voice service creation and classification to provisioning the service internally; importing CDR, UDR, or EDRs from multiple sources and rating to billing and invoicing/bill presentment; the EngageIP Unified Communications Billing system allows you to efficiently manage and accurately bill all aspects of end customer voice usage.