Services

Billing Solutions

Service Management

engageIP Product Training - Traffic Manager

The EngageIP Traffic Manager integrates seamlessly with the EngageIP Billing product to offer an end-to-end bundled software solution enabling secure authentication, sign-up, metering, billing and services management. This course focuses on managing the system through a central interface. It will provide an understanding of how the two integrate and will provide detailed scenario based demonstrations of service configuration and delivery.

Objectives

Understand how EngageIP Billing and Traffic Manager integrate
Demonstrate the functionality of both products
Basic overview of the EngageIP Traffic Manager interface and reporting features

Topics

Maintaining Traffic Managers
Configuring Traffic Manager redirect pages
Updating Traffic Managers
Configuring Bandwidth on Demand services
Overview of Traffic Manager reports

Audience

Individuals with responsibility for operational management functions. The class will be appropriate for system administrators, managers, and customer care staff.

Delivery

This course is delivered remotely via WebEx and has a two (2) hour duration.

Prerequisites

Basic understanding of IP Billing fundamentals and knowledge of existing business processes would be helpful, but not required. EngageIP Billing Orientation or EngageIP Suite Orientation training required.