Home | Sitemap | Contact

Contact Sales: 1-519-249-0508

LogiSense Corporation
ABOUT US SOLUTIONS SERVICES NEWS BLOG CONTACT
LogiSense Corporation
Request a demo of LogiSEnse IP Billing Software

Services

  • Support Services
  • Training Services
  • Consulting Services

Billing Solutions

  • Next Gen Billing/OSS
  • Wireless Billing/OSS
  • Telecom Billing/OSS
  • Broadband Billing/OSS

Service Management

  • Traffic Management
  • Cache Server

engageIP Product Training - Billing Intermediate

This course will provide a more in depth look at the functionality of EngageIP Billing. It will cover the same material as the EngageIP Billing Orientation course but will also include additional configuration options, customer care (Tech Track), reporting and the customer self-care portal (WebUser). Fundamental configuration and operational concepts will be reviewed using a scenario driven approach. The course is appropriate for managers, system administrators and customer care staff.

Objectives

  • Understand the features of EngageIP Billing to maximize efficiency
  • Familiarize client of reporting capabilities
  • Ensure all appropriate staff have same base level knowledge

Topics

  • Administration and company configuration
  • Custom invoice overview and configuration
  • Payment methods and options
  • In depth service configuration overview
  • Customer care (Tech Track)
  • User creation and customer self-care portal
  • Branded and non-branded dealer configuration
  • Report menu overview

Audience

Individuals with responsibility for operational management functions. The class will be appropriate for system administrators, managers, and customer care staff.

Delivery

This course is delivered on-site and has a two (2) day duration.

Prerequisites

Basic understanding of IP Billing fundamentals and knowledge of existing business processes would be helpful, but not required.



ISP Billing Benefits |VoIP Billing Software | Prepaid Billing Software | ISP Billing | WiFi Billing | Broadband Billing | Hotspot Billing | Convergent Billing

© LogiSense Corporation
181 Groh Ave, Suite 201
Cambridge, ON N3C1Y8
Tel: 1-519-249-0508
Legal Notices | Privacy Statement | Sitemap
design by e-dimensionz Web Solutions

Valid XHTML 1.0 Transitional