LogiSense

LogiSense is a leading provider of IP Billing and Service Management systems for Telecom and Internet Service Providers. We are seeking a highly motivated Telecom Billing and OSS Deployment Specialist for its EngageIP software solution.

EngageIP is rapidly gaining momentum in the Billing/OSS arena. Specializing in Wireless, VoIP and multi-service Broadband offerings, LogiSense is becoming a well-known player in the IP Service management field.

Responsibilities

• Assist customers with questions/problems related to their EngageIP deployment in a professional manner
• Help customers find best practices to suit their specific needs
• Interface with internal development, QA, project management as well as external clients to determine optimal solutions
• Document and design client processes and workflows. Document detailed data and user requirements
• Software testing and problem duplication

Requirements

• 3+ years of Service Provider billing industry experience. Solid understanding of the IP industry (legacy and trends)
• Passion for helping customers and solving problems
• Knowledgeable in various aspects of IP technology (Billing/OSS, VoIP, Wireless, WiMax etc.)
• Strong analytical and problem solving abilities. Excellent written and verbal communication skills
• Knowledge and past use with SQL queries and troubleshooting
• Must possess Computer Science or Engineering degree or relevant work experience
• This position may require travel to customer and non-customer sites in North America and Europe

LogiSense is a young, dynamic company with a great work environment and leading edge technology. We offer competitive remuneration including benefits.

To apply, please send your resume to careers@logisense.com.

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