IN THIS ISSUE
Question Of The Month – Where does the billing contact come from when the Genband importer adds a user to EngageIP?
Feature Of The Month – Batch Payments – Added Confirmation and Ability
Tip Of The Month – BillSoft TaxVendor Integration Update – DLL and HST (Canada) Information
Enhancement Of The Month – Ticket Email Templates
Where does the billing contact come from when the Genband importer adds a user to EngageIP?
The billing contact is derived from the firstname and lastname on the User object in the M6. For detail on the importer, please see KB Article #25
Batch Payments – Added Confirmation and Ability
The batch payments screen has been updated to provide multiple confirmation items when adding batch payments. When you search for a user, you now have a list of invoices to confirm payment on and the first name and last name will be displayed for extra confirmation. In addition, you can now provide a list of invoices that you wish the payment to be disbursed to all on one screen. For more detail on how to use this, see KB Article #432
BillSoft TaxVendor Integration Update – DLL and HST (Canada) Information
As of EngageIP version 8.2.7, the TaxVendor dll has been integrated into EngageIP so that it does not need propagation when upgrading Billsoft files. The existing Billsoft files (dlls) however still need to be propagated to EngageIP directories. For details on the new process, please see KB Article #20
GST and PST will be replaced with HST in British Columbia and Ontario. To make sure your system is up to date when they come into effect, please review KB Article #450
If you have any questions or require assistance, please contact LogiSense Customer Care: support@logisense.com
Ticket Email Templates
The ability to add HTML templates to outgoing ticket emails has been added. To setup your template, please see KB Article #448
