Resource Management Module
Designed to help expand your business and automate your virtual assests, the EngageIP Resource Management Module provides the tools necessary to effectively manage all your IT, Telecom, and Network assets.
- Assign DID phone numbers directly to accounts providing full audit trail and accurate billing
- Ability to select DID phone numbers based on geographic location
- Inbound and outbound call rating per rate plan
- Manage DID availability and on-hold periods for increase customer satisfaction and fulfillment
- Full reseller functionality - parent-child trees and billing
- No more cumbersome spreadsheets, segmented databases, and manual tracking
- Seamless integration with the LogiSense E911 and LNP applications
- Expand functionality with configurable workflows and automated processes making the Resource Manager an invaluable addition to your operations
- Support for additional resource types including IP address, VoIP alias, network elements, and user defined resource types
