The new Wireless Code issued by the CRTC will allow Canadian consumers to cancel their mobile contracts after two years (even if they have signed on for a longer term) and also places caps on data overage and roaming charges, among numerous other things.

  • Applies to new wireless contracts beginning December 2, 2013
  • Requires wireless service providers to cap data overage charges at $50 for inside Canada and international roaming charges at $100 within a single monthly billing cycle.
  • Charges cannot be added without a consumer’s consent.


“We have been making a genuine effort over the past number of years to listen to our customers and respond with significant improvements. As a result, we already do a lot of what is in the new code,” said Ted Woodhead, Telus senior vice-president of federal government and regulatory affairs. “Telus believes that many aspects of this new code will give Canadians a strong and friendly set of protections.”


To learn more visit: Wireless Code: Bill shock, 3-year contracts, gone

The CRTC also says it plans to conduct a formal review of the Wireless Code within three years of its implementation.


Although the ruling might bode well for consumers and make them feel like they’ve gained a little more control… one question comes to mind…

Will we see an increase in smartphone prices?

The jury is still out on this but we’d love to hear your take on the ruling and possible price hike.


All large telephone and cable companies that provide wholesale high-speed access services to independent service providers must now use a single billing model as a result of the latest ruling by the CRTC.

They must also offer the same rates for business and residential end-users alike.

This is in an effort to allow for a more straightforward billing process for independent service providers, where previously, certain large companies charged different rates under different billing models for wholesale and residential business services.

Furthermore, independent, high-speed Internet providers must now get a straightforward bill from the big telephone and cable companies with rates the regulator has set. As a result, some service providers will see significant reductions in the wholesale rates they pay to rent space on the large providers’ networks.

Even though the CRTC does not regulate Internet prices for consumers, it expects that the wholesale rates it has set will have a favorable impact on prices charged in the competitive retail market.

What are your thoughts on this ruling?