Strong Vendor Support is Key for Service Providers to Deliver Long-term Service Assurance and Quality

June 24th, 2011 |

Interview with Rich Kozub, Director of Client Services at LogiSense

Providing software in a fast-paced and dynamic environment is no small task. Further, ensuring top-tier support to a diverse client base is challenging, even for the largest of software vendors. LogiSense  ( provides IP Billing software to a diverse client base operating in the Telecommunications Satellite and Wireless space. We recently sat down with Rich Kozub, Director of Customer Service at LogiSense…

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