San Francisco (April 16, 2012) — LogiSense, a global provider of Rating and Billing software, today officially re-launched services with old friend SimpleSignal.
Headquartered in Dana Point, California, SimpleSignal provides converged, video and data over broadband to small and medium businesses.
When we purchased a smaller telecom company, we inherited an additional billing vendor. We were already using LogiSense, but it seemed like an easier and cost-effective path to use the new vendor. Our assumption turned out to be incorrect.Dave Gilbert, CEO of SimpleSignal
EngageIP, LogiSense’s flagship Rating and Billing solution, is a robust, comprehensive platform that delivers the power and flexibility to manage the dynamic needs of today’s service providers. EngageIP was in place at SimpleSignal from 2006-2010 when things were wound down.
We had a great relationship with SimpleSignal. We understood their choice and nobody took the move personally. We believed in the strength of our product and team and stood ready if they needed us to step back in.Flavio Gomes, President/CEO, LogiSense
Due to inflexible billing options and lengthy service roll-outs with the new software, SimpleSignal initiated a migration back to LogiSense’s EngageIP software. It was a tremendous success.
We missed the power of the software and we missed the expertise and support LogiSense provided us, added Gilbert. They made our migration easier than we anticipated. We were pleased to realize that we will be billing with increased speed and accuracy which ultimately affects our bottom line.
It provides assurance that LogiSense is well-respected in our market, added Gomes. It’s not often a vendor gets a second chance. We’re seeing a true win-win.
SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based collaboration services to satisfied business users throughout the US and Canada. SimpleSignal has offices in Denver, CO, and Dana Point, CA. For more information visit www.simplesignal.com
About LogiSense Corporation
LogiSense is a global provider of Rating and Billing software, services and solutions to the Telecommunications, Hosted Communications, Convergent, and Broadband Industries. To win in the connected world, SPs rely on LogiSense' EngageIP® Rating and Billing products to Automate, Optimize, and Simplify their back-office requirements such as billing, order management, rating, provisioning, taxing, invoice presentment, and customer self-care - while staying ahead of their competitors with new service offerings, and improved operational efficiency.
Experience and expertise in voice, video, data and content services, LogiSense offers a broad portfolio of licensed and/or Billing-as-a-Service (BaaS)-based Billing and OSS products and solutions, empowers its customers with proven technology, innovative software, technical expertise and unmatched support to quickly and cost-effectively design, build, deploy, manage, and monetize their respective solutions.
For more information about LogiSense, visit www.logisense.com